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The Harvey Centre

Open Today 8:30am till 10pm

Privacy Policy

The Harvey Centre

Privacy Policy

The Harvey Centre is committed to ensuring that your privacy is protected and that our use of your personal information is governed by this Privacy Policy.

This Privacy Policy is to inform our users and customers on how we gather, define and utilise the personal information given to us.

All personal data shall be held and used in accordance with the EU General Data Protection Regulation 2016/679 (“GDPR”) and national laws implementing GDPR.

If you have any questions about this Privacy Police or would like to know what personal information we collect and hold about you feel free to contact us via the contact us page on our website (www.harveycentre.com) or by calling the Harvey Centre management office on 01279 442981.

 

 

What personal information do we collect?

 

In the course of your use of our website, (www.harveycentre.com) you may provide to The Harvey Centre or affiliates may otherwise obtain personal information. We will collect personal information in a number of ways as stated below;

 

  • When you submit an email form via the Contact Us web page of this website or send an email to one of the listed email address on this website only, (www.harveycentre.com) you may provide us with personal information such as name, postcode, email address, contact number, date of birth or gender in order for us to contact you in relation to your question or query or to provide you with information requested by you.
  • When you sign up to receive email marketing regarding news, information and events via our website. (www.harveycentre.com)
  • When logging into our free mall wifi (_The Harvey Centre WIFI) we will ask for your name and email address. We may also collect information from you automatically when accessing our free mall wifi (_The Harvey Centre WIFI) such as time and duration of your visit, the referring URL, your internet protocol (IP) or MAC address, the type of device you use and its operating system. As with most websites we also operate cookies on ours and more details on this can be found below.
  • When entering a competition or promotion hosted by ourselves or our third parties you may provide us with name, email address, contact number, age or postcode.
  • We may take photographs of you when you attend our promotions or events in the centre. Signs will be on display during the event to advise you when photographs are being taken. If you have any queries or concerns or do not wish to be photographed please speak to a member of staff present.

 

How we use your information

 

We will hold, use and disclose your personal information for our legitimate business purposes only. Information collected by any of the above instances will be processed in accordance with this policy for the following purposes:

 

  • To answer any questions or queries made by the customer .
  • For research, analysis, testing, monitoring, risk management and administrative purposes including the optimisation of service delivery at our properties and to improve the customer experience.
  • We frequently ask for post code during our customer interactions to help us better understand our customers. We share this data with third parties without any personal identifiers to assist with our insight and analysis.
  • To provide you with email marketing such as news, information, events and promotions of the centre.
  • To pass on to third party retailers in whose services the customer may require.
  • To release information to regulatory or law enforcement agencies if we are required or permitted to do so.
  • For research into your particular areas of interest or activities on the website to enable us to offer you a more efficient service tailored to your needs.
  • To enable us to bring to your attention certain goods or services offered by the Harvey Centre or retailers which you may be interested in.
  • To pass on to third party retailers or service providers in whose goods or services you may be interested.
  • To assess the function and performance of this website.
  • To assess the needs of our customers, to market products and services.
  • To enter you into competitions that we run from time to time.

 

 

We may occasionally send you communications about products and services we feel may be of interest to you.  This will only come from The Harvey Centre (or our agents) and only if you choose to receive to these offers. You can tell us not to contact you or share your information with a third party at any point.

Where we send you information electronically, we review whether the communication has been opened and whether you have clicked on any links in the communication. This is because we want to make sure that our communications are useful for you.

This will only come from The Harvey Centre (or our agents) and only if you choose to receive to these offers. You can tell us not to contact you or share your information with a third party at any point.

 

If at any future time you do not wish to continue to receive communications about products, services, news, offers and events then you have the right to opt out at any given time. Please submit an email form via the Contact Us or Events, News web pages or by emailing out Marketing Department, Cunning Plan Marketing,harveycentre@acunningplan.com

 

HOW DO WE USE COOKIES?

In our website we use cookies to collect information of how many visitors there are to different parts of the website, which helps us keep our site up to date. We may also use cookies to tailor the content that you see to suit your interests. This facility also allows you to receive personalised advertising relating to products viewed whilst using our website.

 

Our use of cookies generally fall into four categories:

 

Strictly Necessary: These cookies are necessary to operate our Online Services. They do not store any personally identifiable information. You can set your browser to block or alert you about these cookies, but our Online Services will not work properly without these cookies.

 

Performance-Related: These cookies collect information in an anonymous manner about how visitors use our Online Services and how our Online Services perform. These cookies allow us to recognize and count the number of visitors and help us understand which pages are the most popular and where visitors spend most of their time.

Functional: These cookies enable the website to provide enhanced functionality and personalisation, such as remembering choices you make or information you provide, what region you are in, your login information, or the pages you have viewed. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

 

Advertising and Targeting: These cookies allow us and our advertisers to deliver advertisements that are relevant to you and your interests. They may be used by us and our advertisers to build a profile of your interests and show you relevant advertisements on other sites. These cookies may track whether you clicked on an advertisement in order to limit the number of times you see a particular advertisement and help us understand the efficacy of our advertising campaigns. They do not directly store personal information, but uniquely identify your browser and device. If you do not allow these cookies, you will experience less targeted advertising.

 

 

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